Money Back TnC.

This Money Back Guarantee Offer (the "Offer") is provided by Culture Circle ("Culture Circle", "we", "us", or "our"), the provider of a luxury marketplace for authentic sneakers. The Offer is subject to the following terms and conditions and is available to any customer ("Customer", "you", or "your") who purchases a product through the Culture Circle platform.

1. Eligibility

The Offer is available to Customers who make a purchase on Culture Circle and find a lower price for an identical product on another reputable website within India within 6 hours of their purchase.

2. Definition of Reputable Websites

  • For the purpose of this Offer, reputable websites are defined as those having at least 50,000 monthly visits and being ranked among the top 10 sneaker retail or resale websites in India.
  • The comparison must be with prices on reputable websites that meet the above criteria and are recognized as legitimate and trustworthy retail platforms.

3. Claim Process

  • To initiate a claim, Customers must contact Culture Circle's Customer Service team within 6 hours of their purchase, providing evidence of the lower price.
  • Claims must be accompanied by documentation such as a link to the product page, a screenshot showing the item, price, and timestamp, and proof of the website's reputation and monthly visits.

4. Refund and Order Cancellation

  • Upon a successful and verified claim, Culture Circle will refund the entire amount of the purchase to the Customer.
  • If the order has not been placed with the reseller, the order for the sneaker will be canceled. Culture Circle will not ship the sneaker to the Customer following the refund.

5. Exclusions

  • Offers from auction websites, unauthorized dealers, or private individuals do not qualify.
  • Prices from clearance, liquidation, or closeout sales are excluded. Inaccurate pricing due to typographical errors is not eligible for this Offer.

6. Refund Process

  • The refund will be processed to the original method of payment used during the purchase.
  • The time frame for the refund to be reflected in your account may vary based on the financial institution's policies.

7. Limitations and Duration

  • The Offer is limited to one claim per Customer per day and is subject to a predefined expiration date, which will be communicated through the Culture Circle platform.
  • Culture Circle reserves the right to limit the number of claims per Customer over a specified period.

8. General Terms

  • Culture Circle may verify the validity of claims and reserves the right to reject claims that do not meet these terms and conditions.
  • The Offer is governed by the laws of India and is subject to change or discontinuation without notice.

By participating in the Offer, you agree to these terms and conditions. If you do not agree, please do not proceed with the purchase under the Offer. Claims not adhering to these terms will not be honored.