Contact & Support (UAE).

For all UAE Order-related queries, support requests, returns, customs questions, payment issues, or grievances: Email: customersupport@culture-circle.com WhatsApp: +91 87960 79922 (India number — international rates may apply on your UAE plan) Operating hours: Mon–Sat, 10:30am to 11:00pm IST (= 9:00am to 9:30pm GST)

Acknowledgement of your message: within 48 hours. Substantive resolution: within 15 days from the date of your initial message, subject to the complexity of the matter and the completeness of the information you provide. Time-sensitive issues such as damaged-shipment reports must be reported within 48 hours of delivery in line with the Returns Policy at /ae/returns.

If your query is not resolved to your satisfaction by the support team, you may escalate to: Grievance Officer, Culture Circle Email: customersupport@culture-circle.com (mark subject line as "Grievance — UAE Order") For unresolved grievances, the UAE Customer may also approach the relevant UAE Department of Economic Development or other UAE supervisory authority.

Metacircles Technologies Private Limited Registered Office: 2nd floor, InnoHouse, Plot no. 9, 4 Bay, Institutional Area, Sector 32, Gurugram, Haryana - 122001 CIN: U62099HR2023PTC114763 GSTIN: 06AARCM2647M1ZV